Frequently Asked Questions
Everything You Need To Know
Answers to the most common questions about purchasing, delivery, payments, returns, and container specifications from Edens Trust Containers.
1. What does Edens Trust Containers specialize in?
We supply premium new and used shipping containers for storage, transport, business, and conversion projects.
2. What container sizes do you offer?
We offer sizes ranging from 10ft to 45ft depending on availability.
3. Do you sell new containers?
Yes, we supply new one-trip containers in excellent condition.
4. Do you sell used containers?
Yes, we offer quality inspected used containers at competitive prices.
5. Are your containers weatherproof?
Yes, our containers are designed to withstand harsh weather conditions.
6. Can I inspect a container before purchase?
Yes, inspections can be arranged depending on location and availability.
7. Do you offer container modifications?
Yes, custom modifications can be arranged for many container types.
8. Can containers be used for offices?
Absolutely. Many clients convert containers into offices and workspaces.
9. Can containers be used for homes?
Yes, shipping containers are commonly used in residential construction projects.
10. Do you provide refrigerated containers?
Yes, refrigerated and insulated containers are available.
11. How long does delivery take?
Standard shipping and delivery typically takes between 5–7 business days.
12. Do you deliver nationwide?
Yes, we offer nationwide delivery to most locations.
13. Is delivery included in the container price?
Delivery costs vary by location and are quoted separately when necessary.
14. Can I track my order?
Yes, updates are provided throughout the delivery process.
15. What if my site is difficult to access?
Our team will assess delivery requirements and discuss suitable solutions.
16. What payment methods do you accept?
We currently accept bank transfers. Credit card payments are temporarily unavailable.
17. Are credit cards accepted?
Credit card payments are temporarily unavailable at this time.
18. Are bank transfers secure?
Yes, all bank transfer payments are processed securely.
19. Do you offer financing?
Financing options may be available depending on location and project requirements.
20. Will I receive an invoice?
Yes, every purchase includes a detailed invoice.
21. What is your return policy?
Eligible containers may be returned within 30 days of purchase subject to our return policy.
22. How do I request a return?
Contact our customer support team with your order details.
23. Are returns free?
Return costs may vary depending on the circumstances and location.
24. When will I receive my refund?
Approved refunds are typically processed within 7–14 business days.
25. What if my container arrives damaged?
Contact us immediately and we will investigate and resolve the issue promptly.
26. Are containers inspected before sale?
Yes, all containers undergo quality inspections before being offered for sale.
27. Do you offer bulk discounts?
Yes, discounts may be available for large orders.
28. Can businesses purchase containers?
Yes, we serve businesses across multiple industries.
29. Can individuals purchase containers?
Absolutely. We work with both individuals and organizations.
30. How long do shipping containers last?
With proper maintenance, shipping containers can last several decades.
31. Are containers secure?
Yes, shipping containers are highly secure and durable.
32. Do you provide customer support after delivery?
Yes, our support team remains available after delivery.
33. How can I request a quote?
Contact us online or through our customer service team.
34. Why choose Edens Trust Containers?
We combine premium products, transparent pricing, dependable delivery, and outstanding customer service.
35. How do I get started?
Browse our inventory, request a quote, and our experts will guide you through the entire process.
Still Have Questions?
Our container specialists are ready to help. Whether you're purchasing your first shipping container or planning a large-scale project, Edens Trust Containers is here to provide expert guidance every step of the way.